Legal
Privacy Policy
How Barnicle Productions LLC collects, uses, and protects your information.
Who we are
Barnicle Productions is operated by Barnicle Productions LLC, a Connecticut limited liability company ("Barnicle Productions," "we," "us," or "our"). We provide media production and AI-assisted business systems services to service businesses. This policy describes how we handle information collected through this website, our forms, email, and our text messaging program.
Information we collect
- Contact details — such as your name, email address, phone number, business name, and mailing address when you provide them.
- Project and inquiry details — information you share about your business, goals, tools, and the work you are asking about.
- Communications — the content of emails, text messages, calls, and other correspondence with us.
- Form submissions — anything you enter into a form on this website, including SMS consent selections.
- Basic website analytics — standard technical information such as pages visited, approximate location, device and browser type, and referring pages.
How we use information
- Answering inquiries and providing requested information
- Preparing estimates and proposals
- Scheduling appointments, walkthroughs, and sessions
- Project coordination and delivery of contracted work
- Service updates related to work you have requested or engaged us for
- Securing and improving this website and our systems
- Marketing — only after your separate, explicit consent. We do not send marketing messages unless you have opted in to them specifically, and you can withdraw that consent at any time.
Text messaging (SMS) and consent
If you provide your phone number and check the relevant consent box, we may send you text messages. Marketing and non-marketing (informational/operational) messages require separate consent, collected through separate, unchecked checkboxes. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance.
Mobile information, SMS opt-in records, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers supporting operations such as customer service and message delivery, with use restricted to those services. All other SMS opt-in data and consent will not be shared with third parties.
We keep records of your consent, including the date and time, the page where consent was given, the version of the disclosure you agreed to, and the phone number you submitted. Marketing consent and non-marketing consent are recorded separately.
Service providers
We use a small number of service providers to operate our business — for example website hosting, email, customer relationship management, and message delivery platforms. These providers may process your information only to provide their services to us and are not permitted to use it for their own marketing.
Data retention
We keep personal information only as long as needed for the purposes above, to maintain business records, and to meet legal obligations. SMS consent and opt-out records are retained as required to honor and document your messaging preferences.
Security
We use reasonable administrative and technical safeguards appropriate for a small business, including access controls and reputable hosted platforms. No method of transmission or storage is 100% secure, but we work to protect the information you share with us.
Cookies and analytics
This website uses at most basic analytics and any cookies required for site operation. We do not run third-party advertising trackers. You can control cookies through your browser settings; the site remains usable with cookies disabled.
Your choices
- Opt out of SMS at any time by replying STOP to any message.
- Get help with messaging by replying HELP or emailing us.
- Ask us to access, correct, or delete the personal information we hold about you.
- Withdraw marketing consent at any time without affecting any services you have engaged us for.
Children's privacy
Our services and this website are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.
Contact us
Barnicle Productions LLC
567 Firetown Road
Simsbury, Connecticut 06070
Phone: (860) 321-4677
Email: brian@barnicleproductions.com
See also our Terms & Conditions.